News & Articles

Password Resets – Tips and Hints

April 5, 2014

From time to time, we all forget our passwords to the various applications we use each day. Accutrac includes functionality that enables you to reset your password. Password resets in Accutrac are designed to be managed by the customer and the assigned customer Accutrac Administrator.

Iron Mountain Support cannot reset passwords on your behalf for security reasons. If you contact Iron Mountain’s Accutrac Help Desk about a password reset, you will be directed to contact your internal Accutrac Administrator to assist you.