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Interested in learning more?

Contact us today to learn more about Accutrac and Iron Mountain Records Management services. Simply fill out the form below and an Iron Mountain Sales Representative will contact you within one business day.


If you’re already an Accutrac customer and have a question about your account, contact Iron Mountain directly at

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Customer Support

Support is available to every Accutrac customer. If you have an issue or question about Accutrac services, contact your Iron Mountain Accutrac Customer Relationship Manager.

If you are experiencing Accutrac software issues, contact the Iron Mountain Service Desk, which is available 24/7.

Iron Mountain Service Desk: 1-800-934-3453 or

Password Resets

You can reset your Accutrac password – this is managed by your company’s assigned Accutrac Administrator. For security reasons, Iron Mountain Support cannot reset your Accutrac password. You must contact your Accutrac Administrator to do this. If you contact Iron Mountain’s Accutrac Help Desk about a password reset, you will be directed to contact your Accutrac Administrator.